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FAQs

ARE THEY MELTING SLOWER THAN CONVENTIONAL ICE CUBES?
Yes these are melting slower than the conventional ice cubes because of its size. They are much bigger so they melt slowly. We've counted how many minutes a half glass of water with a single skull ice cube takes to melt down completely and it took over 30 minutes. These ice cubes will keep your drink cool for a long time but not affecting the taste.

 

WHAT HAPPENS WHEN ADDING FOOD COLORING TO THE WATER?
We had made ice skulls with natural coloring sources like cranberry juice, orange juice as well as powdered coffee. We also used liquid type food coloring. They all turned out great.

 

IS THERE A WAY TO MAKE THE SKULLS COME OUT CLEARER WHEN USING WATER?
Yes. Using filtered water and boil it before pouring into the mold, you will see a better result. 

 

THE DIRECTIONS STATE TO PLACE THE MOLD UPRIGHT IN THE FREEZER. ARE THESE SKULLS FACING DOWN AND HOLES UP?
Yes, there is a tiny pin hole at the back of each skull to release the air. Skull face down, backs of head up.

 

ARE THESE ABLE TO GO INTO THE OVEN?
Yes! These silicone molds could be used at temperature up to 440F.

 

CAN THESE WORK WITH RESIN?
One of the customers used it for pouring resin and it came out great. The only problem is that the hole on the top of each skull is really small, so you need to cut each hole to a dime-size hole with a scissor to be able to pour into it. As long as the molds are clean and dry it should work. The molds are flexible and made of silicone so resin should pop out when set.

 

HOW QUICKLY WILL MY ORDER SHIP?

Every order we receive is shipped out within 24-48 hours from our warehouse in California. Most customers in the United States receive their orders within 2-5 business days. We ship overseas to most countries and the arrival times have varied from 4 to 14 business days. If your order has not arrived by the 15th day, feel free to email us at info@shapedusa.com for a quick investigation.

 

CAN I RETURN IT IF I DON'T LIKE IT?
After we attempt to help you diagnose any issues you may be having, we'll gladly accept returns on any of our products. We typically ask that you contact us within 60 days of receiving your product for a return, but we'll gladly extend this courtesy if special circumstances arise. As long as you ship the unit back to our warehouses in a timely manner, we will gladly issue a full refund of your purchase price. Please email info@shapedusa.com to inquire about returns.

 

HOW CAN I STAY INFORMED ABOUT YOUR PRODUCTS?
The two best ways to stay up-to-date about our current and future products is to follow us on Facebook or to sign up for our newsletter on our homepage. We'll send occasional updates on new products, promotions, and giveaways.

 

WHAT ABOUT YOUR WHOLESALE OPPORTUNITIES?
Feel free to email us at info@shapedusa.com for any wholesale and distribution inquiries you may have. You can expect a response from our sales representatives within 24-48 hour